Services
Advanced business solutions designed for the digital era
We provide solution’s in design, business optimization strategies, front-office customer support, and back-office services like Customer Support, Marketing, Web Designs & Development and Tech Development. With more than three years of deep, industry-specific expertise and service innovation, Total BPO Solutions offers the market’s most comprehensive service portfolio.
How can we help you?
We’ll handle the day-to-day operations while you focus on growing your business.
Customer Support
We treat your customers as our own and build our teams to embrace and reflect your brand. Focusing on the skills, development and well-being of our employees ensures that your customers are supported by some of the most skilled, and enthusiastic customer service advisors available.
Some of the services are;
- Inbound Customer Contact Handling
- Recoveries
- Telemarketing
- Loyalty Programs
- B2B Appointment Setting Services
- Complaints Resolution and Handling
- Compliance and Risk Management
- Back Office Support
- Customer Acquisition
- Revenue Generation
- 24/7 Multi-lingual Support
Marketing
Our teams courage to push boundaries and evolve is deeper than just driving marketing performance. We believe in building an environment that embraces trust and encourages vulnerability. Which molded us to Learn, Innovate & Create to be one of the leading marketing solutions providers in Sri Lanka.
Here is the list of services we provide,
- Social Media Marketing
- Search Engine Marketing
- Pay Per Click Advertising
- Email Marketing
- Conversion Rate Optimization
- Digital Marketing Strategy
- Content Marketing
- Influencer Marketing
- Organic Social
- Lead Generation
- Video Advertising
Web - Development
Our intelligently crafted designs that resonate is due to an insight-driven approach, combining the perfect blend of user interaction, device compatibility and platforms to drive engagement, performance and conversions. Custom designed, 'built from scratch' just for your brand, crafted with expertise and love.
Our Six Step approach to build a website to perform,
- Web Development Strategy
- Information Architecture
- Website Design
- Development
- QA & Testing
- Launch
To know more about the process, Simply get in touch with us and our team will be able to guide you.
E- Commerce
We build custom eCommerce websites with an emphasis on revenue generation and performance. Enterprise or Community, a unique design worthy of your brand, recommendations on product presentation, superior SEO and a comprehensive go-to-market strategy will help you monetize your website.
We also help brands centralize inventory management, pricing and loyalty programmes, through ERP, stock control and similar platform integration. Deployment and hosting solutions are provided as part of the engagement to ensure your ecommerce business runs smoothly. Simply get in touch with us to know more.
Mobile Apps and Tech Development
We offer our customers a wealth of technical and business expertise. We create diverse, complex, web and mobile solutions for any business need. Our knowledge and experience translate to added value and peace of mind for our customers. With Total BPO Solutions you get quality software and perfect service every time.
- Custom Software Dev
- Dedicated Teams
- Quality Assurance
- Software Maintenance
- Software Prototyping
- DevOps Automation
- Mobile UX and UI design
- IOS and Andriod Applications
- mCommerce apps
- Native & cross-platform apps
- Mobile app integration
- Cloud integration and services
Creative Solutions
We help bring your brand ideas to life! Our range of creative solutions paired with your customized strategy plan will help you communicate effectively with your customers and set your brand to outshine the rest. Starting from your Company logo, IDs to Ad copies which your customers see, our creative solutions have got you covered.
- Graphic Designing
- Video Creation and editing
- Print Ads
- Banners
- Billboard Banners
- Company Logo
- Company Letterheads
- Visiting Cards
- Corporate ID Cards
- Corporate branding T-Shirts
- Company profile
- Award Ceremony gifts and trophies
Our Customers
Everybody is indeed good at something, Here is what we are good at.
"Amazing Designs and Quality Work!"
Would you like to start a project with us?
If you’re ready to request a quote or you’re interested in hearing more about our services, Email us at info@totalbposolutions.com & we’ll get back to you within two business days or give us a Call.