About Us
"Envision the future to originate ideas forefronting to befriend corporate challenges & create the unbelievable" - TOTAL BPO SOLUTIONS
Who Are We
Our vision is delivering relentless consumer empowerment and experience interactions through API and integration enabled human task services. We partner with the best and fastest-growing brands in the world to consistently create superior customer experiences. Together we grow, together we give back, together we scale.
Our Mission
Our Mission is to consistently and happily deliver the world’s best concierge-level of services. Defined by joy and relentless innovation – We are proud to be differentiated as an Amazing People as a Service business.
What We Do
- UI UX Design
- Website Development
- Marketing
- Social Media
- eCommerce Store
- Tech Support
- Customer Support
- Back Office Support
Executing Experience Beyond Expectation
01.
Onboarding
Your onboarding manager helps you build your team using a proven project management approach (roadmap, recruit, process, train, and launch).
02.
Sourcing
Your recruiting team combines sourcing and headhunting to interview, test, and curate your custom-tailored team.
03.
Training
Your training team facilitates and builds training documentation with you and creates a certification plan with your team.
04.
Production
Your custom team is 100% dedicated to you. They are assigned a manager, and we continually monitor KPIs and goals.
05.
Countinues Improvement
You are assigned a customer support manager to partner with you on continuous improvement and help you project manage your work and team.
06.
Growth
Why Choose Us?
Six factors that make us the best option for business process outsourcing.
As a Business process Outsourcing Solutions provider, we strive to understand our client’s business goals first. Then all decisions are made with those goals in mind. You talk, we listen… then we throw in lots of ideas for improvement.
We believe in doing business with honesty, integrity and a sincere heart for others. We aren’t going to sell you something you don’t need. We won’t lie to get your business. We will treat you with kindness and respect. The way it should be (and far too often is not).
We are a dedicated community of individuals that work efficiently together to build something truly special.
We do more with less, and do it better. We never compromise on quality while always striving for excellence.
Visitor tracking allows us to quantify our success and see what is working and what is not. Monthly reports are emailed to you and full traffic data is available online anytime.
We know that time is money in business, so we set realistic deadlines (for ourselves and for our clients) and stick to them. We communicate constantly with our clients to give them updates as we progress and get projects launched by the agreed launch date.
Would you like to start a project with us?
If you’re ready to request a quote or you’re interested in hearing more about our services, Email us at info@totalbposolutions.com & we’ll get back to you within two business days or give us a Call.