B2B Partnership with Web Development & Digital Agencies
Are you a Digital agency or software product company looking for a partner in the highly technical and evolving business environment? Get in touch with us. Our portfolio of services is carefully curated to overcome even the toughest of challenges faced by businesses during their day to day operations.
Any solution, any industry, anywhere
We are focused on constantly innovating and incorporating unmatched corporate solutions for the daily needs of businesses of all scales and sizes.
Web Development
Customer Support
Marketing
E-Commerce
Why us?
Management
Our management is based in Sri Lanka and has profound understanding of the local and global start-up eco-system as well as vast operational experience to support your company’s growth.
Experience
We possess more than three years of experience in providing premium customer support for start-ups, e-commerce and companies from various industries and sizes.
Tailor Made Solutions
We will assess your customer service volumes, protocols and complexity in order to set - up a team with appropriate experience, knowledge and skills for your service requirements.
24/7/365 SUPPORT
We provide 24/7/365 scalable customer support from Sri Lanka in any required time-zone shared and dedicated teams and with native English - speaking support representatives.
Free Onboarding
Recruitment, training, system configuration and process management are all free of charge so our clients only start to pay when the system is up and running to their full satisfaction.
We Truly Care
Outsourcing is not an easy decision. Therefore, we will do our very best to prove to you that you made the right decision by showing that we care about your customers as much as you do.
Our Customers
Everybody is indeed good at something, Here is what we are good at.
Powerful outsourcing for disruptive start-ups.
Total Business Solutions solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions. We support the world of tomorrow with customer experience, content moderation, sales & marketing and back office support.
Customer Support
We offer Customer support services through a variety of channels such as email, phone, chat, and social media.
Technical Support
We’re experts in providing technical support for businesses interms of hardware and software solutions.
Back-office tasks
We help with Data entry, Market research, graphic designing, social media management, and more.
Let’s chat about business process outsourcing for success
We build customized teams for modern businesses. From recruitment to training to ongoing success, everything is customized to you and your business.
Amazing Customer Experiences,
We are digitally enabled People as a Services Outsourcer focused on serving high growth, new economy, market-disrupting, and technology companies to own interaction custody, complete complex tasks, and grow their brands.
Frequently Asked Questions
Customer support is a range of services aimed at providing the customers with assistance and answers when it comes to purchasing and using the product.
To outsource your customer support service, contact us at info@totalbposolutions.com, and we will answer all the questions and provide you the help you need.
Outsourcing customer service is a great way to gather a team that is going to ensure a great user experience and will provide top-notch care without you having to set the team up and teach them the product. Total BPO Solution will do that for you.
It all depends on the size of the team, the number of languages, your hours of operation and whether you prefer a dedicated or shared team of consultants. To know more details about pricing get in touch with us.
Outsourcing help and business support helps you leave the room for developing your brand and reach new heights without having to worry about hiring and teaching support consultants. Plus, outsourced customer service cost is much lower than building an in-house team from scratch.
